Event Production Manager – Manchester
About the Role:
Conference Audio Visual is looking for an experienced Event Production Manager to oversee the planning and execution of our events. The successful candidate will have a background in event management and a keen eye for detail.
Responsibilities:
- Plan, coordinate, and manage all aspects of event production
- Liaise with clients to understand their event objectives and requirements
- Oversee the setup and breakdown of AV equipment
- Manage event budgets and timelines
- Lead a team of technicians and support staff
- Ensure the highest quality of service and client satisfaction
Requirements:
- Minimum of 3 years’ experience in event production or management
- Strong organisational and leadership skills
- Ability to multitask and handle high-pressure situations
- Excellent communication and negotiation skills
- Flexibility to travel and work outside regular hours
Sales and Business Development Executive – Birmingham
About the Role:
We are looking for a motivated Sales and Business Development Executive to join our team. This role is crucial in driving our business growth and expanding our client base.
Responsibilities:
- Identify and pursue new business opportunities
- Build and maintain strong relationships with clients
- Develop and present customised AV solutions to potential clients
- Achieve sales targets and contribute to the company’s growth
- Prepare sales reports and forecasts
Requirements:
- Proven track record in sales and business development
- Excellent communication and interpersonal skills
- Ability to understand technical aspects of AV solutions
- Self-motivated and goal-oriented
- Willingness to travel as needed
Customer Support Specialist – Remote
About the Role:
Conference Audio Visual is seeking a dedicated Customer Support Specialist to provide exceptional support to our clients. The ideal candidate will be customer-focused and have experience in a support role.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide technical assistance and troubleshooting for AV equipment
- Track and resolve customer issues in a timely manner
- Maintain accurate records of customer interactions
- Assist with product and service information
Requirements:
- Previous experience in a customer support role
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Technical aptitude and willingness to learn about AV equipment
- Flexible working hours, including evenings and weekends